Thunderbird Community Forum

"Connection to outgoing server (SMTP) smtp.rcn.com timed out". I called RCN support and they said my settings looked OK and I tried various combinations but nothing works. I tried turning off firewall but that didn't help. They suggested I contact Thunderbird.

This has been working for years but my last sent message was 4/27/2024. Obviously I don't use the account much!

Server smtp.rcn.com is OK and I tried both ports that RCN said should work. Connection security SSL/TLS (I tried others). Authentication method - encrypted password (I tried others). Username should be OK too - my name before the @rcn.com. That has been that way for a long time.

Any ideas? I can receive emails just fine.

I am on the latest release. 139.0.1 (64-bit)

Thanks!

This morning an email from my inbox accidentally went into my deleted box. I have always been able to click on "More" and been able to move it back into my inbox. Today "More" had new options and moving to another location was not one of them. What happened? I often click 'delete' by mistake and have to move it back to where I really meant the email to go.

I have used the TbSync and Provider for EAS addons for several years to link my iPhone calendar with Thunderbird. These addons are now no longer compatible with Thunderbird 139.0 and have been disabled. What will replace them, the "Sync" button? If so, it isn't working on my installation. When I click on the "Sync" button in Thunderbird nothing happens. I cannot find a location in either setting or tools to setup "Sync" to do what TbSync & Provider for EAS did.

After upgrading the Thunderbird Desktop, when editing the email, I found that the previously saved email template could not be found, and there was no entry to open the template in the menu bar either. I couldn't find a solution, please help. (PS. In the red box of the screenshot, it was originally a mail template.)

All emails regardless of where they are coming from. Show the email as myself being the sender. As an example, hagerty insurance shows me as the sender and me as a receiver and hagerty insurance as the reply to :

why thunderbird not resreshing from server folder status ?!?!?!?!? i made my own c# email download program to get emails from email folders and trough my program i delete some empty already folders. checking from cpanel web mail with email account folders are gone, but when start thundirbird old folders that i delete are still there !!!!!! why is that ??!?!?!?!

I'm currently noticing that images sent to me aren't appearing in Thunderbird Inbox.

I look at messages first in Mailwasher (while they're still on the server) and download the ones I want to keep or read later. I saw an image in one of today's emails while it was in Mailwasher, but when I read it in Thunderbird, the image wasn't there.

Then I noticed a couple of other emails that mention an attachment, there is nothing there.

Previously received photos are still there.

Is there some setting I accidentally made?

Thanks, Kami

I get the following message sometimes in my MS Outlook email.

"Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally Local Folder/Sent-dwagner@lancorpnet.com.

Network fine, "file access errors"??? It did save it there either. How can I fix this

Hello guys: In MANY YEARS of using Thunderbird, my Incoming messages have started collected in Trash INSTEAD of in the 'Inbox' Folder ALWAYS set in 'Inbox' Folder set as the default: I have spent a lot of times searching for the cause of this malfunction but I can't find to find the cause and the way how to resolve this malfunction. Can anyone provide an effective help to correct this problem please - many thanks, Tony H.

Yesterday, when I opened Thunderbird, I was asked to input my password from two different gmail accounts. Why?

I received e-mails until about 6pm yesterday.

Today, I'm not receiving any e-mails and I cannot send any.

Please help.

I have been using Thunderbird for years and have never had any problems; unfortunately, from few days, every time I try to download my mail, thunderbird starts downloading all my 15,000 emails, even though they have already been downloaded and read. I am desperate... I don't know what to do. Please help me... thanks!

I am having recurring problems sending e-mails, not knowing when it is going to work or not. The following message is one that I usually get:

"Sending of the message failed. An error occurred while sending mail. The mail server responded: <info@axxxxx.co.uk> recipient rejected - relay denied.

Please check the message recipient "info@xxxxx.co.uk" and try again."

I also get the following message when trying to send:

"Login to server mail.madasafish.com with username btom@madasafish.com failed."

These are my current settings:

Details of selected server: Description: btom Server Name: mail.madasafish.com Port: 25 User Name: btom@madasafish.com Authentication method: Password, transmitted insecurely Connection Security: None

I haven't changed any settings from the last time I was able to send e-mails, so I would appreciate any help.

Windows 10, latest version on desktop computer.

In all previous versions I was able to open an email from the list in table view (or card view) by right clicking and selecting open message in new tab, window or conversation right from the top 3 choices, now I have to slide over to a sub menu to do the same thing. Why the change? Plenty of space for the 3 options unless you are on a phone and that's a different app. I'm told Windows 11 has some of the same changes making you have extra clicks for something that was 1 click hurting your productivity.

Otherwise this version is an improvement since it opens the program faster and some things seem more responsive similar to the versions many years ago that did not have as many features.

Emails were not appearing in the Thunderbird (v128.11.0esr (64-bit), on a Windows 10 laptop) Inbox from a newly opened Gmail account (though they did appear in All Mail). The Gmail account was opened with default options, and it was added to Thunderbird with default options. They did appear in the Gmail app on an Android phone, but with the label 'Primary' rather than 'Inbox'. Investigation of Gmail accessed via a web browser showed that the Inbox contained four tabs: 'Primary', 'Promotions', 'Social' and 'Updates'. Doing Get started with Gmail > Customize your inbox > Default > Customize allowed me to "Deselect all categories to go back to your old inbox". This didn't fix Thunderbird (even though I forced a Get New Messages for) but, after I'd blundered around a bit more, it started working. So, I'm not sure whether I did something else to fix it, or it just took several minutes to start working. Also, the Android phone now shows 'Inbox' rather than 'Primary'. Question: Is there a way of sorting this out at the Thunderbird end, without having to make setup changes at the Gmail end? It would be very useful if Thunderbird could sort this out automatically when we add a Gmail account. Until then, it would be useful if your solution or, if no solution, my work-around could be publicised in Help. Thank You

Windows: Win11 24H2 Thunderbird: Version 139.0.1

The screenshot shows the reminder window. The window appeared, I enter sleep on the computer, come out of sleep, there is no window. The same thing happens if I close Thunderbird (with a cross in the upper right corner) and then launch it. And the same thing happens after the computer is turned off and on.

What actions have I done to understand the problem: 1) deleted the profile and created a new empty one, i.e. profile files have no effect on this; 2) reinstalled Thunderbird.

The problem started 3-4 days ago. The problem may have occurred after the Thunderbird program update - the update was on June 2.

Hello - I have 2 Thunderbird accounts supported by gmail. A recent issue has occurred that I cannot seem to resolve. Both accounts are active and accessible on my Android cell phone. Only 1 account is now accessible on my laptop. I have tried all available solutions to get Google to "recognize" this second account but no success. My last email received via laptop Thunderbird was May 1. Any suggestions? Thanks very much, Jim