Mozilla will shut down Pocket’s services on July 8, 2025. At that time users will no longer be able to access the Pocket website, apps and API. You can export your saved items and API data until October 8, 2025 before they are permanently removed. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Profile missing" error spam + hundreds of "firefox.exe" processes on task manager

  • 4 replies
  • 4 have this problem
  • 9 views
  • Last reply by hlpme

more options

"Profile missing" error spam + hundreds of "firefox.exe" processes on task manager

I tried to resolve this problem like delete and re-download new Firefox, delete/rename "Profiles.ini", but nothing helps. Before I've got just randomly popping "profile missing", but now it spams with it also now there are bunch of firefox.exe/ffcert.exe processes on my Task Manager. What's wrong?

"Profile missing" error spam + hundreds of "firefox.exe" processes on task manager I tried to resolve this problem like delete and re-download new Firefox, delete/rename "Profiles.ini", but nothing helps. Before I've got just randomly popping "profile missing", but now it spams with it also now there are bunch of firefox.exe/ffcert.exe processes on my Task Manager. What's wrong?

Chosen solution

hi, are you using an outdated version of kaspersky security software? if so, please either update or uninstall it...

Read this answer in context 👍 3

All Replies (4)

more options

Screenshot (idk why it wasn't attached to the 1st post)

more options

Chosen Solution

hi, are you using an outdated version of kaspersky security software? if so, please either update or uninstall it...

more options

philipp said

hi, are you using an outdated version of kaspersky security software? if so, please either update or uninstall it...

Hmm, may be. Btw, i wanted to change my kaspersky anti-virus to something else. Gonna try to delete it now.

more options

hlpme said

philipp said
hi, are you using an outdated version of kaspersky security software? if so, please either update or uninstall it...

Hmm, may be. Btw, i wanted to change my kaspersky anti-virus to something else. Gonna try to delete it now.

Yes, this worked, thank you!